StoreLingo

Your translations live in your Webflow site

StoreLingo writes every published translation into your own Webflow site, as a separate translated copy of the product or CMS item. Those copies are ordinary items in your Webflow collections. Webflow serves them, not StoreLingo, and they stay in your site when you stop using StoreLingo.

That has two sides, and both matter:

  • Your translated pages keep working in Webflow without StoreLingo.
  • The copies, and the Locale fields StoreLingo added, remain in your site until you remove them, with Remove translations from Webflow (before you uninstall) or by hand in Webflow.

What you can do with the translated copies

  • Find them in your Products collection and your CMS collections. Their slugs start with the language code (de-blue-mug).
  • Filter Collection Lists by the Locale field to build language pages. See "What you set up yourself in Webflow" in Getting started.
  • Edit them in Webflow. Note that the next StoreLingo publish of that language rewrites the copy from the source and your StoreLingo translations, including the options and every variant's price, compare-at price, SKU code and images, so make lasting changes in StoreLingo or on the source. Apart from setting a removed variant to stock 0, StoreLingo changes the stock of a translated product only when Stock sync is on for the site.
  • Export your translations from StoreLingo with Export CSV (products, variants and CMS items).

If you cancel

When your subscription ends, your account becomes inactive: you can still view, export and delete your data, and use Remove translations from Webflow or turn stock sync off, but not translate, publish or sync. Nothing is deleted from your Webflow site unless you use that action. See Plans and limits.

Remove translations from Webflow

In the site's menu, Remove translations from Webflow removes what StoreLingo published to that site. You confirm it by typing, and it runs as a job in the Jobs panel. It deletes:

  • every translated product, with its variants;
  • every translated CMS item (each one is taken off the live site first);
  • the Locale fields StoreLingo created. A Locale field you made yourself is left.

Your own products and items are not changed. Your translations stay in StoreLingo, so publishing again puts everything back.

If Webflow refuses to delete some copies (for example while it is busy), the job is marked as failed and lists them. Those copies stay linked to StoreLingo and the Locale fields are kept, so running Remove translations from Webflow again finishes the job; nothing is lost track of.

A Locale field is also kept while its collection still holds a translated item that StoreLingo does not track (for example a copy you made by hand, or one whose link was lost). The job says how many, and its Locale value is the only way to recognise it. Open Lost translations to adopt or delete those items, then run Remove translations from Webflow again.

Translated items leave every list at once. A removed product page stays reachable by its direct link until you next publish your site in Webflow. Collection List filters on the Locale field are yours: remove them in the Designer.

Use it before you uninstall. After an uninstall, StoreLingo cannot reach your site any more. The action stays available when your account is inactive.

If you uninstall

When you uninstall StoreLingo in Webflow, Webflow ends StoreLingo's access to your site. StoreLingo's webhooks (the change notifications it registered) may be removed by Webflow or may stay listed, marked as disabled; you find them under Site settings, Apps & Integrations, Webhooks, each with a delete control and a "Last used on" date, and you can delete any that are left. Once its access is gone StoreLingo makes no more calls to your site. It notices the lost access (it checks daily), shows the site as needing authorization if you open the app, and deletes your account and all data it stores 30 days later. If you install again within those 30 days, you pick up where you left off.

To delete everything StoreLingo stores at once, use Account, Delete account in the app.

Uninstalling does not remove the translated copies from your site. Use Remove translations from Webflow first if you want them gone.

What stays in your Webflow site after you uninstall

If you did not use Remove translations from Webflow first, these stay, because they are your content:

  • every translated product with its variants;
  • every translated CMS item;
  • the Locale fields on the Products collection and on each CMS collection StoreLingo published;
  • the Locale value on source CMS items that an earlier version of StoreLingo tagged (your source language, for example en).

StoreLingo places no code on your pages, so there is no script or embed to remove.

How to remove it in Webflow by hand

  1. Translated products: in Webflow, go to Ecommerce, Products. Delete the translated products. They are the ones whose Locale is a target language, or whose slug starts with the language code (for example de-).
  2. Translated CMS items: in each collection StoreLingo published, filter by the Locale field and delete the items in your target languages.
  3. The Locale field: delete the Locale field in the settings of the Products collection and of each CMS collection that has it.
  4. Publish your site in Webflow.

Do this after you have removed your site from StoreLingo or uninstalled it. While StoreLingo is still connected and tracking a copy, publishing that language again creates the copy again.

If you install StoreLingo again later, its Lost translations dialog can find translated copies it is no longer linked to and adopt them back or delete them. See Orphan Recovery. That dialog is not a cleanup tool for copies StoreLingo still tracks.

Removing one language or one site

  • Removing a language in StoreLingo deletes StoreLingo's translations for it. The copies already in Webflow stay; remove them with the steps above.
  • Removing a site in StoreLingo (the site's menu, Remove) deletes StoreLingo's data for that site and its webhooks. If Webflow does not let StoreLingo remove the webhooks at that moment (for example because the site is no longer shared with StoreLingo), the app tells you, shows where to delete them yourself (Site settings, Apps & Integrations, Webhooks), and keeps trying for 7 days while it still has access. The copies already in Webflow stay. To have StoreLingo delete them, use Remove translations from Webflow before you remove the site.
  • Deleting your account removes StoreLingo's webhooks from every connected site first. If Webflow refuses for a site, the app lists that site when the deletion finishes, so you can delete the webhooks there; after the deletion StoreLingo has no access left to retry.